Shipping policy
Last updated: July 1, 2026
This Shipping Policy explains where we ship, what it costs, and how long delivery takes. It is part of our Terms of Service.
1. Where We Ship
We currently ship within the United States only. We do not ship internationally at this time.
2. Shipping Costs
- Subscription plans (30-Day Supply and 90-Day Supply): free shipping on every order.
- One-time purchase: $12 flat shipping.
3. Pre-Order Shipping Timing
The ONORS Weight Loss Shot is available for pre-order. First orders are expected to ship from August 21, 2026. You are charged at the time of pre-order, and you can cancel any time before your order ships for a 100% refund. See the Refund & Money-Back Guarantee Policy. Estimated ship dates are estimates and may change; if a date changes materially, we will let you know.
4. Delivery Time
Once your order ships, estimated delivery is 4–7 business days. Delivery times begin when the order leaves our fulfillment center, which may add 1–2 business days after your order or renewal is processed.
5. Order Tracking
When your order ships, we will email you a confirmation with tracking, where available.
6. Subscription Shipments
Subscription orders ship on the same cadence as billing: every 4 weeks for the 30-Day Supply and every 12 weeks for the 90-Day Supply. You can manage, pause, skip, or cancel upcoming shipments at any time. See the subscription terms in our Terms of Service.
7. Address Accuracy and Undeliverable Packages
Please make sure your shipping address is correct. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address. If a package is returned to us as undeliverable, we will contact you to arrange reshipment or a refund.
8. Lost or Damaged in Transit
If your order is lost or arrives damaged, contact us at support@onors.com and we will make it right. See the Refund & Money-Back Guarantee Policy.
9. Storage After Delivery
Store the product between 4°C and 25°C (do not freeze, do not store above 25°C, keep out of direct sunlight). See product label and the Supplement & Medical Disclaimer.
10. Contact
ONORS LTD
Email: support@onors.com
Support hours: Monday to Friday, 9am to 5pm ET
